GE 231: How MindTouch Completely Revamped the Customer Self-Service Industry (podcast)

Aaron Fulkerson

Hey everyone! Today I share the mic with Aaron Fulkerson, co-founder and CEO of MindTouch, which provides customer self-service software that makes your customer smarter, happier, and more successful.

Tune in to hear Aaron share what MindTouch is, how it increases average customer engagement for big brands from 40 seconds to 12 minutes, how MindTouch started as an open-source project in 2006 and evolved into a cloud-based business in 2012 with over 300 customers today.

Download podcast transcript [PDF] here: How MindTouch Completely Revamped the Customer Self-Service Industry TRANSCRIPT

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About Eric Siu

Eric Siu (@ericosiu) is the CEO at Single Grain, a digital marketing agency that focuses on paid advertising and content marketing. He contributes regularly to Entrepreneur Magazine, Fast Company, Forbes and more.

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